Can you think of a time when you learned something so obvious you couldn’t figure out why anyone had to explain it to you? That’s how it is with the lesson behind The Motive by Patrick Lencioni, a book recommended to me by our soon-to-be-retired Fire Chief Tracy Fox. How often do we associate our job…
Category: Expectations
Elevate Your Expectations
Recently, my son had a small day surgery at Driscoll Children’s Hospital in Corpus Christi. It wasn’t anything major, and the next day, he acted like it never even happened. While we were there, though, I noticed that their logo included a balloon – just like I’ve seen in so many other logos for children’s…